Appointments canceled within 24 hours, or no-shows, may incur a fee.

Clients are subject to a non-refundable deposit of 20% to secure the booking. This deposit is retained as the cancellation fee should the service be canceled

To avoid fees, let us know at least 24 hours in advance if you need to reschedule.

For emergencies, please contact us as soon as possible. We’ll review on a case-by-case basis.

You’ll receive appointment confirmations and reminders via email, phone, or SMS.

Gift certificates are non-refundable and cannot be redeemed for cash.

All pre-paid treatment packages are non-refundable. Expiration dates vary based on the specific services included in the package; please consult with our staff for the details upon purchase.